Policy

Minimum Order (per delivery point) $300.00
Minimum Reorder (per delivery point) $250.00
Orders which do not meet the minimum order requirements will be subject to a $15 Handling Charge.
Customer must submit a resale or tax-exemption certificate prior to shipment.
All Prices are subject to change without notice.
PLEASE NOTE: We do not permit the sale of our products via kiosks, flea markets, auction style websites, personal blogshops, mass order websites and home selling. This includes, Amazon, eBay, Walmart, Rakuten or any other similar market places. Doing so will result in immediate termination of your account. Additionally, we are not accepting new submissions from claw machine businesses.

All merchandise shipped FOB Ontario California via UPS or FedEx Ground unless otherwise noted.
Actual freight charges will be added to your invoice unless a freight allowance has been previously agreed upon by both parties involved.

Prepaid MasterCard, VISA or American Express.
Check only on approval. Make checks payable to Clever Idiots Inc..
Net 30 terms are for approved customers only.
COD is not accepted.
A late charge of 3% per month or 20% per year will be assessed to all past due invoices and balances.
If an account is past due, all reorders will not be shipped until the account’s overdue invoices are paid in full.
No return authorizations for returns will be given for any past-due accounts.
Returned checks are subject to a $25 service fee.

We do not take backorders on out-of-stock items. To avoid disappointment, however, if an item you want is out of stock, you will notice a wait list form on the product page. Simply enter in your email address to go on our list for that product. As soon as the item is back in stock, you will be the first to know.

We will not be able to make any changes to order once it is submitted to our warehouse. Please contact us right away if you need to make any changes to your order (e.g., SKU, quantity, etc.); however, we cannot guarantee that changes can be made.

Any claims of damages, shortages, or defective merchandise must be reported within 15 days of receipt of order.
Returns require prior authorization from Clever Idiots Inc..
Refused orders and merchandise returned due to customer error are subject to a 25% restocking fee.
Orders for immediate delivery may not be cancelled.
Orders must be canceled in writing at least 30 days before requested ship date.
A restocking fee of 25% will be applied to orders that are canceled after pick & pack at our warehouse is completed.
Ship Dates and Cancel Dates must be duly noted on all orders.
Customers are responsible for shipping fees on returned items.

If you are an approved retailer, ordering online with us is safe and secure as no credit card information is required on our website.
After your order is received, we will contact you before your order is ready to ship to obtain your credit card information.

We are always ready to help you should you have any questions.

Email: [email protected]
Phone: (323) 207-8525